Butterfly Necklace

15-Day Returns

Our jewelry is designed to be unique and uncommon, and we take pride in ensuring high-quality craftsmanship in every piece. If something isn’t right with your purchase, please let us know—we’re here to help.

Returns are accepted within 15 days of purchase. All approved returns will be issued as store credit, which can be used toward any future purchase in our shop.

Your satisfaction and confidence in our jewelry are very important to us.🤍

We ship from Puerto Rico to the United States (includes all 50 applicable states and territories).

Shipping cost:

Fixed rate: $6.00 USD per order

Shipments made through USPS

Processing time:

Orders are processed within 1-2 business days (excluding weekends and holidays).

Once the order is processed, it is delivered to USPS for shipment.

Estimated delivery time:

USPS usually delivers in 3–5 business days, depending on the destination.

Delivery times are estimated and may vary due to external reasons (weather, high seasons, USPS).

Extra info.🌿

• Once your order has been shipped, you will receive a tracking number so you can track your package.

• We are not responsible for packages sent to incorrect addresses provided by the client.

• If the package is returned, the customer will be responsible for the reshipment cost.

• We are not responsible for packages lost or damaged by USPS once delivered to the postal service.

• If any inconvenience occurs, we will help you initiate a claim with USPS.

Each order is carefully prepared with love from Puerto Rico.

Thank you for supporting Metanoya.🤍